Leadership and Organizational Support on Therapeutic Success through Pharmacy Team Performance

Authors

(1) Management Study Program, Postgraduate, Universitas Sangga Buana YPKP, Bandung, Indonesia, ID
View: 150
Downloads: 50

How to Cite

Marulita, F. I., Dongoran, H., Syahidin, R., Rahmiyati, A. L., Kosasih, K., & Yuliaty, F. (2026). Leadership and Organizational Support on Therapeutic Success through Pharmacy Team Performance. Jurnal Ilmiah Kesehatan (JIKA), 8(2), 532-542. https://doi.org/10.36590/jika.v8i2.2076

Abstract

Hospital pharmacy installations (IFRS) are strategic units that demand optimal organizational management for patient safety. This study aims to analyze the influence of the leadership style of the chief pharmacist and organizational support on the success of drug therapy through the performance of the pharmacy team at Melinda Hospital. Quantitative research with causal Associative Design and cross-sectional approach uses the method of gradual linear regression analysis through path analysis. The sample was selected using the total sampling technique for all pharmaceutical personnel in IFRS Melinda year 2026, which amounted to 48 subjects. Data collection using structured questionnaires Likert scale. Descriptive analysis showed team performance and organizational support were in the high category, while leadership and therapeutic success were in the sufficient category. The results showed that leadership style had no direct effect on the success of therapy (p = 0.098), but a significant effect indirectly through full mediation pharmaceutical team performance (p = 0.002). In contrast, organizational support had a significant direct effect on the success of drug therapy (p = 0.019), but did not significantly affect team performance. As an additional justification, simultaneous testing confirmed the shared contribution of all predictor variables to the variance of pharmacy team performance (p = 0.003). The performance of the pharmaceutical team acts as an absolute mediator for the effectiveness of the leadership of the chief pharmacist in the success of drug therapy. Melinda's hospital management is advised to optimize the participatory leadership approach and evaluate clinical indicators in order to boost the achievement of patient safety on an ongoing basis.

References

Awasthi, S., Zaveri, B., Parida, S., Suri, S., Sidhu, A., Thorat, M.M., 2024. Impact of Leadership Styles on Healthcare Team Performance and Patient Satisfaction. Health Leadership and Quality of Life 3(373), 1-9. Https://Doi.Org/10.56294/Hl2024.373

Djamaluddin, F., 2019. Kepatuhan Pelayanan Farmasi Klinik di Rumah Sakit di Clinical Pharmacy Service Standard Compliance in Central Hospital Dr Wahidin Sudirohusodo. [Skripsi]. Politeknik STIA LAN, Makassar.

Eisenberger, R., Shanock, L.R., Wen, X., 2020. Perceived Organizational Support: Why Caring About Employees Counts. Annual Review of Organizational Psychology and Organizational Behavior 7, 101–124. Https://Doi.Org/10.1146/Annurev-Orgpsych-012119-044917

Gopineni, D., Reddy, M., Manesh, R., Rajesh, A., Kumar, K., 2020. Heralding The Drug Related Problems by Using Hepler-Strand Classification in A Tertiary Care Teaching Hospital. Glob. J. Pharm. Pharm. Sci. 7(5), 5–9. Https://Doi.Org/10.19080/Gjpps.2020.07.555725

[Kemenkes] Kementerian Kesehatan., 2014. Peraturan Menteri Kesehatan Republik Indonesia Nomor 35 Tahun 2014 tentang Standar Pelayanan Kefarmasian di Apotek. Kementerian Kesehatan RI, Jakarta.

Mughal, H.A., 2019. Support at Work and Its Relationship with Employee Performance: Critical Insights for Early Scholars. Annals of Contemporary Developments in Management and HR 1(3), 16–21.

Nugroho, D.A., Rahem, A., Hermansyah, A., 2025. Pengaruh Gaya Kepemimpinan Kepala Instalasi Farmasi Rumah Sakit terhadap Pencapaian Kinerja Organisasi dan Kepuasan Kerja. Jurnal Ilmiah Ibnu Sina 10(1), 245–258. https://e-jurnal.stikes-isfi.ac.id/index.php/JIIS/article/view/2416

Pradani, R.F.E., Putri, N.P., Faizah, D., Handayani, E.H., 2024. Efektifitas Manajemen Operasional dalam Menjaga Kualitas Pelayanan Kesehatan di RS Rizani. Jurnal Pendidikan Tambusai 8(3), 1-12. https://garuda.kemdiktisaintek.go.id/documents/detail/5548677

Prihatiningrum, D.D., Djumiarti, T., Yuniningsih, T., 2024. Analisis Penyelenggaraan Inovasi Pelayanan Publik “Mangan Mendoane Rini” dalam Perspektif Best Practice di RSUD Prof. Dr. Margono Soekarjo Purwokerto. Journal of Management and Public Policy 13(4), 698-715. https://ejournal3.undip.ac.id/index.php/jppmr/article/view/47587

Sahara, A., Fauziah, A., Azhara, A.S., Agustin, D., Salsabila, F., Auliya, J., Aulia, J., Zannah, M.C., Tila, S.A., Khairunisa, S., Rahma, S., 2025. Optimalisasi Manajemen Rumah Sakit untuk Meningkatkan Kinerja dan Kualitas Pelayanan Kesehatan. Jurnal Kesehatan Tambusai 6(4), 16100-16113. https://journal.universitaspahlawan.ac.id/index.php/jkt/article/view/50872

Salau, A.N., 2022. Perceived Organisational Support and Employee Performance: The Moderating Role of Organisational Culture. Iconic Research and Engineering Journals 6(2), 172–179.

Sari, A., Aroni, D., Saleh, K., 2021. Gambaran Ketersediaan Tenaga Kefarmasian di Instalasi Farmasi Rumah Sakit Umum Cut Meutia Kabupaten Aceh Utara. Jurnal Ilmiah Farmasi Simplisia 1(2), 125–131. https://doi.org/10.30867/jifs.v1i2.93

Syahidah, P.N., Sriatmi, A., Arso, S.P., 2025. Tantangan Pengendalian Obat di Rumah Sakit: Studi Kualitatif. Prepotif Jurnal Kesehatan Masyarakat 9(1), 1872–1881. Https://Doi.Org/10.31004/Prepotif.V9i1.36425

Tamimi, M., Tamam, M.B., Sopiah, S., 2023. The Effect of Organizational Support on Employee Performance: A Systematic Literature Review. Asian Journal of Economy and Business Management 2(2), 250–256.

Urbonas, G., Kubilien, L., Kubilius, R., Urboniene, A., 2015. Assessing The Effects of Pharmacists’ Perceived Organizational Support, Organizational Commitment and Turnover Intention on Provision of Medication Information at Community Pharmacies in Lithuania: A Structural Equation Modeling Approach. BMC Health Service Research 15(82), 1-10. Https://Doi.Org/10.1186/S12913-015-0741-3

Similar Articles

1-10 of 210

You may also start an advanced similarity search for this article.